Terms & Conditions

Please read these Terms & Conditions carefully before using the Zaikaari website or purchasing our products. By accessing our website or placing an order, you agree to be bound by these terms.
4.1 About Us
Zaikaari is a D2C premium ready-to-cook gravy base brand operated by SAS Foods and Beverages Pvt Ltd, incorporated under the laws of India. Our registered office is at Gala no.1, First Floor, Congress Bhuvan, Palghar, 401404, Maharashtra.
4.2 Use of Website
• You must be at least 18 years of age to make a purchase on our website.
• You agree not to use our website for any unlawful purpose or in violation of any applicable regulations.
• We reserve the right to restrict or terminate access to our website for any user at our discretion.
4.3 Product Information
• We endeavour to ensure all product descriptions, images, and ingredient information are accurate. However, minor variations may occur.
• Nutritional values and allergen information displayed are indicative. Customers with specific dietary needs or allergies should exercise personal discretion.
• We reserve the right to modify, discontinue, or update products without prior notice.
4.4 Pricing & Payments
• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Prices are subject to change without notice. The price displayed at checkout is the final price payable.
• We accept payments via UPI, credit/debit cards, net banking, and Cash on Delivery (where available).
• Zaikaari shall not be liable for any bank charges, currency conversion fees, or transaction failures beyond our control.
4.5 Promotions & Discount Codes
• Promotional offers and discount codes are subject to their own specific terms and validity periods.
• Codes cannot be clubbed with other offers unless explicitly stated.
• We reserve the right to withdraw any promotion at any time without prior notice.
4.6 Intellectual Property
All content on this website — including the Zaikaari brand name, logo, tagline, product imagery, recipes, and written content — is the exclusive intellectual property of Zaikaari. Reproduction, redistribution, or commercial use without written permission is strictly prohibited.
4.7 Limitation of Liability
• Zaikaari's total liability arising from any claim related to a purchase shall not exceed the value of the order in question.
• We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
• We are not responsible for delays or failures caused by circumstances beyond our reasonable control (force majeure).
4.8 Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Palghar, Maharashtra. We encourage resolution through mutual discussion before initiating legal proceedings.
4.9 Amendments
Zaikaari reserves the right to update these Terms & Conditions at any time. Changes will be published on our website with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.
4.10 Contact Us
For any questions, feedback, or concerns about these policies, please reach out:
• ■ Email: sasfoods.zaikaari@gmail.com
• ■ Address: Gala no.1, First Floor, Congress Bhuvan, Palghar, 401404, Maharashtra, India
• ■ Customer Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST